Privacy Policy

Last updated: 24 August 2026

RKM Safaris and Adventures is committed to protecting the privacy and personal information of visitors, customers, and users of the website rkmsafaris.co.za.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make an enquiry, or use our services.

1. Who We Are

RKM Safaris and Adventures provides safari, adventure, transfer, and tourism-related services in and around the Lowveld, Kruger National Park, and surrounding tourist destinations.

Our safari and transfer services are operated using well-maintained vehicles with the necessary permits, insurance, and safety equipment required by the relevant authorities. Our local drivers and guides have expert knowledge of the Lowveld, Kruger National Park, and surrounding attractions.

For the purposes of this Privacy Policy, our business contact details are:

VICKOTECH (PTY) LTD
1018 Nkweshe
Mashishimale
Phalaborwa
Limpopo, 1395
South Africa

Email: info@rkmsafaris.co.za
Website: rkmsafaris.co.za

2. Information We May Collect

When you use our website or contact us, we may collect information such as:

  • Your name and surname
  • Email address
  • Telephone number
  • Country or location
  • Information provided when making an enquiry or booking
  • Safari, transfer, accommodation, or travel preferences
  • Messages or communications sent to us
  • Technical information about your device and browser
  • IP address and approximate location
  • Website usage and interaction information

We only collect personal information that is reasonably necessary to provide our services, respond to enquiries, improve our website, and meet applicable legal obligations.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries
  • Process and manage safari or transfer bookings
  • Communicate with you about our services
  • Provide customer support
  • Improve our website and services
  • Analyse website traffic and visitor behaviour
  • Protect our website from fraud, abuse, or security threats
  • Comply with legal and regulatory requirements
  • Display and measure advertising where applicable

We will not sell your personal information to third parties.

4. Google Services and Advertising

Our website may use services provided by Google and other third-party providers, including:

  • Google AdSense
  • Google Analytics
  • Google advertising technologies
  • Cookies and similar technologies

These services may collect or receive information from your browser or device, subject to your consent and applicable law.

Google and its partners may use cookies or similar technologies to display personalised or non-personalised advertising, measure advertising performance, and understand how visitors interact with our website.

Where required by applicable law, including for visitors from the European Economic Area, the United Kingdom, or Switzerland, we will request consent before using certain cookies or technologies for advertising and analytics purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly, understand how visitors use the website, improve performance, and, where applicable, support advertising.

Some cookies are necessary for the operation of the website. Other cookies, including analytics and advertising cookies, may require your consent depending on your location and applicable law.

For more information, please read our Cookie Policy.

6. Sharing Your Information

We may share personal information with trusted third-party service providers where necessary to operate our website and provide our services.

These may include:

  • Website hosting providers
  • Email and communication providers
  • Analytics providers
  • Advertising partners
  • Booking or payment service providers
  • Professional advisers where legally necessary
  • Government or regulatory authorities where required by law

We take reasonable steps to ensure that third parties handling personal information do so appropriately and in accordance with applicable data protection requirements.

7. International Visitors

Our website may be accessed by visitors from countries outside South Africa.

Depending on your location, you may have additional privacy rights under applicable laws, including laws relating to access, correction, deletion, restriction, or objection to certain processing of your personal information.

Where legally required, we will provide appropriate consent mechanisms for cookies, advertising, and other technologies.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing our services
  • Responding to enquiries
  • Managing bookings
  • Meeting legal, accounting, or regulatory obligations
  • Resolving disputes
  • Enforcing agreements

When information is no longer required, we will take reasonable steps to delete or securely dispose of it.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information in certain circumstances
  • Object to certain processing of your information
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is used

To exercise any applicable privacy rights, please contact us using the details below.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate authorisation or consent where required by law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or business practices.

Any changes will be published on this page, together with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

VICKOTECH (PTY) LTD
1018 Nkweshe
Mashishimale
Phalaborwa
Limpopo, 1395
South Africa

Email: info@rkmsafaris.co.za
Website: rkmsafaris.co.za